![]() ![]() Was unable to get on site for that purpose. Food: Tried to use "Book the Cook" feature touted by Singapore's website. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Avoid unless you love sleepless nights crossing the international dateline."Ĭons: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered had previously been secured by adhesive tape. As stated, this is a bush league international carrier. To the detriment of their own crew, who is left apologizing for things they can do nothing about. The ticketing counter in particular seems to be skeevy, at best. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The ticket counter folks literally mislead us. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Cons: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. ![]()
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